About Us
Actually it is all about you!
At ICE RIVER DIAMONDS we are committed to excellence.
Simply, our goal is producing for you the most beautiful diamond, or diamond jewelry at a price and value that surpasses the competition.
We work diligently with diamond rough companies and cutters to post some of the most stunning diamonds in the market today. All of the diamonds we list are GIA certified. Most of the diamonds weighing less than one carat come with the GIA Dossier which provides a microscopic laser inscription registry of the GIA report number inscribed on the girdle of the diamond. The inscription offers an added layer of security that will enable you to cross reference your diamond to the certification. All other diamonds will have a full diamond grading report. Know what you're buying before you buy! In addition, the complete certification may also be viewed online. Before we post any diamond our Graduate Gemologist scrutinizes the data related to the cut grade, polish and symmetry information regarding each specific diamond, looking for the data that will provide the maximum brilliance and dispersion. Any diamond that does not qualify to meet these standards will not be posted. Subtle variations in cut, color, and clarity can make a huge difference in the face up beauty of a diamond. Therefore, we believe it to be necessary to inspect the data on every diamond we post. We are a small company with high standards focused on integrity, customer service, and honesty in which we will not waiver. We don't want to be the biggest, only the best!
Please contact us, we would be happy to speak with you and to answer any of your questions or concerns. Together, we can work to meet your goals. We realize that it would be impossible to have every stone in every size, shape and quality. If you do not see anything of interest, please contact us, we can usually locate other stone options within a short period of time. We look forward to working with you soon.
About You
Many web based businesses try to impress you by boasting how big they are, or how many customers they've served etc. We believe it's not about us, but rather, all about you. A company is nothing without customers, no more than a movie star without fans. Our business philosophy is to work and grow by referral. To accomplish this we have to meet and surpass your expectations. Customer satisfaction is not nearly enough, we want to earn your loyalty. Your recommendation to a family member or friend is regarded as our highest compliment. When you think of subsequent purchases, we only want our name to come to mind. Long before the internet our employees were meeting with customers face to face. We became friends with them, learned about their families, their interests and hobbies. It wasn't about just making a sale, it was about friendship. Although we're just a few clicks away in the virtual world, we encourage you to call us so that we can have a better understanding of what's most important to you when searching for a diamond. You can be assured we will work hard to meet your goals. You now have a friend in the diamond business!
